Rupesh Shinde
Windows Systems Administrator with 18+ Years of Experience in IT Infrastructure
- Role
- Lead Administrator at Wipro
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Rupesh Shinde
A Windows Systems Administrator with 3 Years Engineering Diploma (full time) in Computer…
Experience
Lead Administrator
Feb 2018 — Present · Dallas, TX, US
Administering Windows 2022, 2019, 2016, 2012, 2008 Servers• Working on Incident, Change, Request, Change Task, Solution management tool (Service Now, CMP, Resolve IT, Aperture)• Troubleshooting on physical servers / host issues and work with DC team (if necessary)• Troubleshooting/guiding the escalated issue from Wintel L1/L2 Team• Handling Incident tickets and implementing Change, fulfilling Request in SN• Configuring BIOS for all types of physical servers & HP SSA• Updating the firmware such as BIOS, Storage Array Controller, iLO Blade, Enclosure• Configuring high availability Cluster and implementation• Coordinating with Network team to get the IP details such as iLO/IMM IPs• Coordinating with SAN/NAS team to get the storage• Updating server’s details such as iLO IP, Storage, etc in SN• Collaboratively working with Solution Team / Service Delivery team for requirement gathering, scheduling & analysis for upcoming new project under EUCIS• Wintel L3 System administrator on Voice, Exchange, Lync, SharePoint, Mobility, Orchestria File and Print, Dialers and NICE Servers Environment • VMware administration – Managing VM from vCenter and installing VM Tools• Package and Software installation through TPM (Tivoli Provisioning Manager) and CIAP & Patch Management, StarFleet, SCCM, Ansible• Responsibilities include hardware, OS level troubleshooting• Coordinating with Datacenter / Command center team for new server installation for various project for EUCIS Servers• Participate in COB/DR drills as part of Disaster Recovery Solutions• Coordinating with application team for VTM rollouts on multiple Windows servers• Knowledge on infrastructure tools like Splunk, Dtex, BFI, IBM BigFix, BMC, CrowdStrike, Qualys, Tanium, EnCase• Performing Q/A of new servers to ensure they are configured as per requirement and corporate standards and compliance (including server hardening)
Education
Cisco CCNA Certification
CCNA
Microsoft MCSA Certification
MCSA
Mumbai University
B.sc (IT)
Bombay Institute of Technology
Engineering Diploma (3 Years)
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