Rupesh Sarda
Assistant Manager @Genpact
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WORK HISTORY
Assistant Manager @Genpact
Hyderabad, IN
Key Responsibilities- Oversee team performance and manage people operations to ensure high productivity- Manage queues and client tools for optimal service delivery- Drive revenue and support B2Q initiatives- Monitor TAT and SLA, collaborating with leadership on product feedback and process improvements- Conduct monthly presentations and weekly reviews with the team- Deliver training on the latest product updates.Additional Responsibilities- Manage the hiring process for DevOps roles, coordinating with the WFM team for onboarding- Responsible for PHO (Pre-Hire Orientation) for new joiners- Support associates from onboarding through training, including asset assignment.Skills:Team Management, Performance Optimization, Hiring & Onboarding, Training & Development, Process Improvement, Stakeholder Communication
EDUCATION
Dr. krishna degree college
B.com, commerce
Andhra University
B.Com, commerce
SKILLS
ABOUT RUPESH SARDA
Assistant Manager at GENPACT
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