Rupesh Kumar Thota
Technical Support Representative at Lenovo
- Role
- Technical Support Representative at Lenovo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rupesh Kumar Thota
Experienced IT Executive with a strong background in IT Service Desk, Technical Support, and IT Operations. With proven expertise in troubleshooting, system maintenance, and network administration, I have successfully collaborated with cross-functional teams to implement IT solutions and address key business needs. I am highly adaptable to new technologies and dedicated to staying updated with the latest industry advancements. My focus is always on delivering high-quality IT solutions that align with organizational goals and contribute to overall success. I am now seeking new career opportunities where I can expand my knowledge, further develop my skills, and contribute to the growth and innovation in the IT sector.
Experience
Technical Support Representative
May 2025 — Present · Bengaluru, IN
Providing L1 technical support for Lenovo laptops and desktops, resolving hardware and software issues.Skilled in troubleshooting,Handling customer queries via calls and ensuring timely resolution with high customer satisfaction.Experienced with tools like MSD, basic Active Directory, and remote diagnostics.
Education
Sri Vema degree College, Naidupet
Bachelor's degree
2019 — 2021
Sri Venkateswara College of Engineering and Technology, Chittoor
Master of Computer Applications - MCA
2021 — 2023
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