Rupesh Kumar

About Rupesh Kumar

As a results-driven Key Account Manager with over 3 years of experience in operations and customer success management across diverse industries. I am dedicated to leveraging my expertise to drive success and develop long-term customer relationships with a proven ability to strategize, communicate, negotiate, and manage teams. I am committed to deliver positive results and ensuring customer satisfaction. In my current role as Key Account Manager for LocoNav India Private Limited. I am responsible for managing the Corporate Key Accounts of Telematics-Direct Sales Department. By collaborating with internal teams, I have successfully resolved client escalations resulting in 100% customer satisfaction. I have also generated revenue through upselling, cross-selling and device renewals for existing accounts. Furthermore, I have developed and maintained strong relationships with assigned clients to ensure continued business growth and success. KEY SKILLS: • Good Knowledge of Sales Operations and Business Development. • Good Knowledge of Marketing Management and Key Account Management. • Managing Client Relationship Management and Brand Management. • Managing of Strategic Planning, Revenue Generation and Client Acquisition. • Handling churned client and Retaining the client and help in increasing business revenue. • Project Management, Problem Solving, Leadership, Strategic Thinking, Smart Working, Strong Communication, Decision Making and Quick Learner.

Experience

1. Key Account Manager

   Altmobility

   Oct 2024 — Present · New Delhi, IN

   We are seeking a dynamic and results-driven Key Account Manager to manage strategic client relationships and drive growth in the rapidly evolving alternative mobility sector. The ideal candidate will play a pivotal role in strengthening partnerships, expanding revenue streams, and ensuring customer satisfaction across key accounts in electric vehicles (EVs), fleet electrification, shared mobility, or micromobility.

Education

• Bhavanipur education society

  B.com Hons., Accounting and Business/Management

  2013 — 2016

• Central Board of Secondary Education

  Master of Business Administration - MBA, Marketing

  2017 — 2019

• International Institute of Business Studies - IIBS, Bengaluru

  Master of Business Administration - MBA, Marketing

• eKnowledge Infotech

  Business Analyst

  2018 — 2018