Rupesh Kumar
Cafe Manager @Cafe Coffee Day
- Role
- Cafe Manager at Cafe Coffee Day
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
About Rupesh Kumar
I am an assistant restaurant manager at HOTEL SGT PLAZA, where I oversee the daily operations of the dining area, ensuring the highest standards of service and quality. I also train and mentor the staff, handle customer complaints, and manage inventory and budget. In my 1.5 years as a restaurant supervisor, I increased the customer satisfaction rate by 15%, reduced the food waste by 10%, and secured a large contract with a corporate client for catering services. I am currently pursuing a bachelor\'s degree in tourism and travel services management from Indira Gandhi National Open University, and a B.Sc in hospitality and hotel administration from Institute of Hotel Management Gwalior. My education has enhanced my knowledge of business administration, management, and operations in the hospitality sector. I am passionate about providing exceptional service to guests, creating a positive and welcoming atmosphere, and learning new skills and best practices. I am looking for opportunities to grow and advance my career in the hospitality industry.
Experience
Cafe Manager
Jul 2025 — Present · Surat, IN
Education
Institute of Hotel Management Gwalior
B.sc in Hospitality and Hotel Administration
2019 — 2022
DAV PUBLIC SCHOOL, LRN KATAR
Matriculation
2016 — 2017
SUBEDAR SINGH COLLEGE, KARAHGAR,
Intermediate
2017 — 2019
Indira Gandhi National Open University
Bachelor's degree (BHM) Tourism and Travel services Management
2019 — 2022
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