Rupesh Kumar
Associate Consultant | Capgemini
- Role
- Associate Consultant at Capgemini
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Rupesh Kumar
Immediate CRM professional with over 4+ years of experience in resolving technical incidents, troubleshooting CRM-related issues, and ensuring exceptional customer satisfaction. Known for leading and coordinating cross-functional teams to resolve complex CRM incidents and optimizing support processes. Expertise in Microsoft Dynamics CRM, SQL, and ServiceNow. Great track record of improving incident resolution times and enhancing customer engagement through effective solutions.
Experience
Associate Consultant
Jan 2024 — Present
Education
Bhagwan Parshuram Institute Of Technology
Bachelor of Technology - BTech
2015 — 2019
D.A.V Public School, Pushpanjali Enclave
Class XII
2014 — 2015
D.A.V Public School, Pushpanjali Enclav
Class X
2012 — 2013
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