Rupesh Komma
An astute leader with over 21+ years of expertise in HRSS, Talent Acquisition, Business Process Design, Employee Life Cycle, Onboarding, HR Transformation, Performance Management, HR Operations and Change Management
- Role
- Hro Shared Services - HR Operations Global Tower Lead at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rupesh Komma
Service delivery lead with 19 years of experience in gamut of HR shared services, Client…
Experience
Hro Shared Services - HR Operations Global Tower Lead
Jul 2023 — Present · Bengaluru, IN
HRO Shared Services – HR Opearations Global Tower Lead Globally managed 300+ resources from sourcing to onboarding ensuring right talent is hired in all business units Actively involved in drafting Statement of Work, legal documents, defining scope of services for processes within TA Solutioned head count for both billable and non-billable resources for TA and onboarding Managed empanelled vendors to support contractors across the globe Manage expectations and work in close partnership with various team to solution/ problem solve and ensure customer delight. Implement and follow Service Delivery governance model, effectively manage the day-to-day operations and build on the transforming HCM operating model. Lead and manage operational teams, escalation management, demonstrate high proficiency in operations procedures and excellence, be accountable for change management, proactive in communications, define performance metrics for the team and individual performance Understand the HR tools and systems, improve existing operations processes, create efficiencies by automating manual processes, measure and monitor Service Level Agreements (SLAs) in respect the team and vendor partners and Key Performance Indicators (KPIs) across the value stream to ensure that the business receives the maximum value from Service Delivery functions at an optimized cost. Spearheaded the team to prioritize inclusion and diversity hiring in every business. Conducted events for women leaders which helped in promoting diversity leadership within the firm
Education
Osmania University
Bachelor of Commerce (B.Com.), Human Resources Management/Personnel Administration, General
2000 — 2003
Skills
- Onboarding
- Recruiting
- Data Analysis
- Hris
- HR Transformation
- Mis
- Employee Engagement
- Talent Acquisition
- Screening
- Business Process Improvement
- Talent Management
- Bpo
- Business Analysis
- Leadership
- Performance Management
- Human Resources
- Team Management
- Recruitments
- HR Consulting
- Organizational Design
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