Rupesh Chandran
18+ years of professional experience in Total Quality Management, SLA, ISO, Contact Center\'s, Finance, Health care & Six Sigma
- Role
- AVP Quality (Senior Group Manager) at WNS
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rupesh Chandran
Experienced Senior Manager Quality with a demonstrated history of working in the outsourcing/offshoring industry. Strong quality assurance professional skilled in Service-Level Agreements (SLA), Quality Management, Contact Center\'s, Finance Management, Health Care and Six SigmaEmail Id: c••••••••@yahoo.comTel: India:+91
Experience
AVP Quality (Senior Group Manager)
May 2024 — Present · Maharashtra, IN
Education
University of Mumbai
BCOM; HSC; SSC, Accounting and Finance
1995 — 2001
Skills
- Bpo
- Copc
- Transition Management
- Offshoring
- Six Sigma
- Quality Management
- Black Belt
- Quality Assurance
- Process Management
- Operational Excellence
- Service Delivery
- Outsourcing
- Iso
- Call Centers
- Process Improvement
- Management
- Training
- Sla
- Business Process Improvement
- Team Management
- Business Process Outsourcing (Bpo)
- Performance Management
- Service-Level Agreements (Sla)
- Contact Centers
- Leadership
- Customer Satisfaction
- Customer Service
- Employee Engagement
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