Rupen Babhania
Senior Executive | Product Management | Technology Leadership | Digital Transformation | Customer & Product Experience | AI & Data-Driven Innovation
- Role
- Vice President - Product Management at HME
- Location
- San Clemente, CA, US
- LinkedIn followers
- 500 followers
About Rupen Babhania
Senior executive leader with extensive experience in Digital Transformation, Product Management, Customer Experience, and Business Strategy across Healthcare Education, Aviation, Media, Pharmaceuticals, Manufacturing, and Life Sciences.I help organizations build high-performing product teams, define enterprise-wide product strategies, roadmaps, and customer journeys, and embed agile, product-led operating models that drive measurable business outcomes. Experienced in leveraging AI, analytics, and digital innovation to enhance customer experience, accelerate revenue growth, and optimize product investments aligned with P&L objectives.I partner with C-suite executives to deliver strategic transformation, scale capabilities, and foster customer-centric cultures that increase adoption, retention, and market impact.
Experience
Vice President - Product Management
Dec 2025 — Present · San Diego, CA, US
Leading product strategy, vision, and P&L across HME\'s global portfolio of communications and data intelligence solutions for the Quick-Service Restaurant (QSR) industry. HME is the global market leader in drive-thru technology — powering 30 million+ orders daily across 140+ countries — and a proven innovator with a track record of pioneering solutions that define industry standards- Define and drive the product roadmap for HME\'s Hospitality & Specialty Communications division, aligning product innovation with market demand and business growth objectives worldwide- Spearhead the evolution of AI-powered drive-thru solutions, including next-generation communications systems and drive-thru intelligence that elevate the customer experience at scale- Engage directly with global QSR brands, regional operators, and local franchise owners to deeply understand operational needs, shape industry thinking, and ensure HMEs solutions deliver measurable value at every level of the business- Translate voice-of-customer insights and competitive intelligence into actionable product strategies that strengthen HME\'s position as the global market leader in QSR technology.
Education
University of St.Gallen
Business Engineering Accelerated Program
2013 — 2013
Indian Institute of Technology, Bombay
B.Tech, Electrical Engineering
1993 — 1997
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