Rupayon H.
Product Specialist @Apple
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WORK HISTORY
Product Specialist @Apple
Provided expert troubleshooting for Apple products, focusing on both individual and business customer needs.Recommended products tailored to the specific requirements of customers, including business clients.Acted as a liaison between customers and technical support, ensuring efficient issue resolution.Demonstrated in-depth knowledge of Apple’s ecosystem, aiding in informed decision-making for business and personal use.Stayed current with the latest Apple products and updates, offering relevant advice to all customer segments.Utilized feedback from both individual and business customers to improve the overall customer experience.
EDUCATION
Lassonde School of Engineering - York University
Bachelor of Engineering - BE
ABOUT RUPAYON H.
Engaged in Software Engineering studies at York University\'s Lassonde School of Engineering, with completion anticipated in the near future. Contributed to the development of pedestrian detection systems for SARIT vehicles and facilitated educational activities. Provided expert troubleshooting as a Product Specialist at Apple and captured key moments as a freelance photographer. Led initiatives at STEM Montessori Academy of Canada and Kumon North America Inc, focusing on curriculum development and personalized instruction. Organized religious and cultural events, demonstrating commitment to community service. Skills in SolidWorks, public speaking, sustainable design, along with proficiency in presentations and Microsoft PowerPoint, were honed across these experiences.
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