Rupayan Dutta
Supply Chain professional with over 20 years of extensive experience in end-to-end Logistics specialising in Oil, Gas, Infrastructure, FMCG, and E-Commmerce.
- Role
- Director Dc Operations at Delhivery
- Location
- Guwahati, AS, IN
- LinkedIn followers
- 500 followers
About Rupayan Dutta
My career highlights include successfully planning, managing, and executing drilling rig…
Experience
Director Dc Operations
Dec 2023 — Present · Guwahati, IN
Business Goals: Achieve operational objectives across multiple states, navigating different legislative, cultural, and business environments.Resource Management: Secure and allocate resources, including personnel, budgets, and equipment, to meet operational demands.Recruitment and Training: Implement structured processes for recruiting, training, and managing professional and frontline employees, ensuring they meet both current and future job requirements.Performance Management: Monitor and enhance team performance, fostering a motivated and capable workforce.Distribution Center Management: Ensure facilities and equipment are maintained per Delhivery standards and local regulations. Proactively address resource needs.Vendor Performance: Manage vendor relationships and compliance with service level agreements. Negotiate competitive rates and monitor service levels to ensure optimal performance.Customer Care Management: Identify and address service issues for large/global customers. Develop new processes to meet their needs effectively.Profitability Initiatives: Drive revenue generation and cost reduction strategies. Collaborate with the Sales Team to achieve revenue targets and manage budgets within agreed limits.Effective Networking: Build and maintain a network of contacts to facilitate problem resolution and goal achievement.Performance Reporting: Provide accurate and timely operational performance reports. Engage in benchmarking and process improvement initiatives.Audit and Controls: Conduct regular shipment audits, ensure timely cash deposits, and enforce adherence to established protocols. Initiate disciplinary actions when necessary.SOP Implementation: Ensure all standard operating procedures are followed.Team Fairness: Promote a fair working environment, collaborating with HR, Security, and Finance to support team members.Regional Expansion: Lead efforts to cover additional pin codes, working with direct reports to establish new facilities.
Education
California Metropolitan University
Doctor of Business Administration
Tata Management Training Center
Business Administration and Management, General
Bangkok School of Management
Supply Chain Management
European International University - Paris (Official)
Master of Business Administration - MBA
2019 — 2021
Alison
Diploma in International Convention and Maritime Law
2024 — 2024
Indian Institute of Management Rohtak
Supply Chain Management - Executive Program
Tata Management Training Centre
Operational Excellence
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