Rupanshu Sangwan
Customer Success Professional | 3+ years in Relationship Management, Support & Retention | Passionate About Customer Growth & Engagement
- Role
- Senior Customer Service Executive at Majorel
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Senior Customer Service Executive
Jun 2024 — Present · Gurugram, IN
Delivered high-quality customer support by handling complex queries, ensuring timely resolutions, and enhancing the overall customer experience.Mentored junior team members and collaborated with cross-functional teams to streamline service delivery. Played a key role in customer retention by building trust, upselling suitable solutions, and maintaining a customer-first approach throughout every interaction.
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