Rupal Sojitra
Associate Customer Success @GeoComply
Signup · Get unlimited contacts
WORK HISTORY
Associate Customer Success @GeoComply
Vancouver, BC, CA
Managed end-to-end customer journeys, achieving a 95% project completion rate and reducing resolution times by 20%- Collaborated with stakeholders to optimize processes, resulting in a 20% increase in operational efficiency- Increased revenue through strategic report generation and achieved a notable 30% rise in client software upgrade adoption- Contributed to the development and maintenance of training materials, including e-learning modules- Built relationships with clients by analyzing and reporting suspicious activities through data visualization on Kibana- Proficient in Google Suite, Zendesk, Salesforce, Jira, Confluence, Kibana, Jupyter, SQL, Python and Power BI.
EDUCATION
Veer Narmad South Gujarat University, Surat
Bachelor's degree
DOEACC
A level
DOEACC
O Level
SKILLS
ABOUT RUPAL SOJITRA
In life, everyone transitions between being a customer, an end-user, or a consumer. I…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.