Rupali Chaudhary

Technical Consultant @Orange Services

Herndon, VA, US

Collaboration with MS Engineering Team Core) for client bugs and get the fixed pushed globally in client updates.•Deployment and Configuration of Lync Online, Lync Server-2010/2013 and Skype for Business Server 2015, and Microsoft Teams•Led migration projects from Cisco Unified Communications (UC) systems to Microsoft Teams, ensuring seamless transition and minimal downtime for users.•Provided hands-on support for migration tasks, including configuring Cisco UC systems, setting up Teams environments, and integrating tools and features to enhance collaboration.•Delivered advanced troubleshooting and technical support for Cisco UC and Microsoft Teams during and after migration, ensuring performance and functionality standards were met.•Managing Microsoft Teams Policies global/user wide for multiple Tenants•Deployment, configuration and administration of Lync Hybrid (on-premises to online and vice versa) and SBC with MS Teams•Configuration of Direct Routing for Microsoft Teams in order to achieve Enterprise Voice for Teams users.•Maintained expertise in Cisco UC (CUCM, Unity Connection, Jabber) and Microsoft Teams, including calling plans, Direct Routing, and meeting configurations.•Managing different polices in SBC (PSTN Gateways) and MS Teams•Configuring Remote connectivity of Audio/Video-Conferencing, Public IM Connectivity and Federation through Lync Online 2010 & 2013, SFB (Lync Online to Lync Online & Lync Server 2010/2013/OCS/SFB server 2015 to Lync Online).•Analyzing UCCAPI, ETL, SIA, Netmon, Fiddler, Wireshark, Procmon logs and SBC logs.•Unified Messaging and Voice: Configuring and troubleshooting Unified Messaging with Lync Online, •Configuring and troubleshooting Azure Voicemail.•Configuring and troubleshooting On-premises PSTN connectivity with cloud PBX (hybrid voice)•Configuring and troubleshooting Lync Cloud Connector Edition for integrating IP-PBX with cloud PBX.