Rupali Chopra
Sr. Technical Support Consultant - Healthcare IT
- Role
- Sr Technical Support Consultant at Altera Digital Health
- Location
- Panipat, IN
- LinkedIn followers
- 500 followers
About Rupali Chopra
Thank You for visiting my profile I am a Microbiologist with post graduation in…
Experience
Sr Technical Support Consultant
Feb 2022 — Present · IN
Providing day - to - day technical support for the Sunrise Applications- Ensuring timely resolutions to the client on the complex issues- Provide guidance and mentorship to other technical support consultants- Possess advanced knowledge of clinical workflows. Key Products and Modules Expertise: Clinical Documentation, Sunrise Core applications - orders, order sets etc, Surgery, Pharmacy, Ambulatory- Managing SLAs and ensuring client satisfaction- Collaborate with cross-functional teams, including development, and support, to ensure timely resolution of complex issues.
Skills
- Emr
- Nabh
- Medical Microbiology
- Medicine
- Quality Management
- Ehr
- Healthcare
- Epidemiology
- Hospitals
- Healthcare Management
- Hospital Management
- Internal Medicine
- Healthcare Consulting
- Healthcare Information Technology (Hit)
- Biotechnology
- Hospital Information Systems
- Informatics
- Public Health
- Clinical Research
- Patient Safety
- Healthcare Information Technology
- Quality Improvement
- Medical Education
- Accreditation
- Nursing
- Quality Assurance
- Operations Management
- Clinical Trials
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