Rupa Thomas

About Rupa Thomas

I build quality organizations that scale with the business by evolving it into its culture. This is also my vision. Over my career, I’ve led enterprise QA transformations where quality evolved from a late-stage gate into a strategic enabler of speed, confidence, and revenue growth. I specialize in designing modern quality strategies for complex, high-traffic platforms, ensuring teams ship faster without increasing risk.In my current role, I lead quality engineering for Partstown’s large scale e-commerce platforms driving close to $1B in annual revenue, partnering closely with Product, Engineering, and DevOps. I’ve guided teams through the shift from manual testing to automation-first, CI-driven quality, increasing coverage from near zero to 90%+ in under a year, while improving release reliability and developer trust.My leadership style is greatly results-oriented through change & adaptability with a growth mindset. I invest deeply in people, process, and culture, building high-performing teams that think like owners and understand the business impact of quality. I’m most effective in environments undergoing or contemplating growth, modernization, or global scaling, where clarity, strategy, and execution must align. My success in building and leading teams is driven largely by emotional intelligence and resilience which are also my core strengths. I’m passionate about helping organizations scale quality globally, reduce risk at speed, and turn QA into a competitive advantage.

Experience

1. Qa Engineering Manager

   Parts Town

   Jul 2021 — Present · Addison, IL, US

   Leading & managing the Quality engineering Strategy for E-commerce web and mobile platforms supporting ~$1B in annual revenue by leveraging automation, continuous improvement and AI.Accomplishments- Championed transformation from manual testing to 90%+ automated coverage across 10+ environments within a year - Reduced QA feedback loop time by 67%- Reduced Regression cycle times by 40% accelerating release velocity- Contributed to reduction in change failure rate by 65%- Recipient of Partstown 2023 VIP Award for outstanding performance and leadership.

Education

• MK University, India

  Masters degree, Computer Science

• Bangalore University, India

  Bachelor's degree, Computer Science

Skills

• Regression
• User Acceptance Testing
• System Testing
• Integration
• Manual Testing
• Windows
• Scripting
• C++
• Xml
• Excel
• Sql
• Quality Center
• Test Planning
• Requirements Analysis
• Regression Testing
• Automation
• Defect Tracking
• Hp Quality Center
• Testing
• Performance Testing
• Agile
• Waterfall
• Quality Assurance
• Javascript
• Software Quality Assurance
• Html
• Microsoft Sql Server
• Sdlc
• Black Box Testing
• Quality Management
• Qtp
• Test Cases
• Analysis
• Agile Methodologies