Rupa Sarkar

About Rupa Sarkar

A well skilled SAP MM Consultant with extensive functional understanding having more than…

Experience

1. SAP Bilingual Mm Consultant

   Tata Consultancy Services

   Jan 2016 — Present · IN

   Currently working as Bilingual SAP MM consultant and ensuring the solutions to the incidents raised by business users are provided within stipulated timelines. Successfully leading logistics team to meet customer satisfaction and making sure that that the solutions to the incidents are provided within stipulated timelines. Provide functional support to users of English and Japanese language. Handled inquiries, Change Request, RFPs, provided solution with 95% Satisfaction rate. Proactively seek ways to reduce the volume of support work by identifying common/recurring issues, creating documentations, and proposing improvements. Configured MM functionalities including Enterprise structure, Purchase Requisition, RFQ, Contacts, Purchase Order, Release Strategy, and Master Data. Have worked on Pricing procedure, Subcontracting process, Inbound Idocs, Movement types, Third Party Procurement, STO, Vendor Return process and PO Output. Preparing the test plans as per the business processes, results were documented and analyzed which has resulted in 15% improvement in defect detection rates. Provided support during Post go live support, SIT and UAT. Creating Functional Specification, designed MM user manuals and ensured its availability to all employees on shared folders. Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes. Proven track record of leading cross-functional teams, managing project timelines, and delivering high-quality solutions on time and within budget, has resulted in 10% reduction in project timelines and a 5% improvement in customer satisfaction. Organize and join weekly knowledge sharing sessions to promote team learning and skill development.Regularly assess team performance, provide constructive feedback, and guide professional development.

Skills

• Sap Inventory Management
• Business Analysis
• Team Building
• Management
• Crm
• Requirements Analysis
• Analytical Skills
• Sap Implementation
• Sap Materials Management (Sap Mm)
• Invoice Verification
• Project Management
• Material Requirements Planning (Mrp)
• Spanish-Speaking
• Strategic Planning
• Sap Erp
• Vendor Management
• Outsourcing
• Team Management
• Sap Procurement
• Inventory Management
• Procure-to-Pay