Rupa Mogaveera
Setting up Prudential Health India l COO I Insurance & Financial Services
- Role
- Chief Customer Officer at Prudential plc
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rupa Mogaveera
I am a senior executive with 27 years of leadership in the insurance and financial services industry, having risen to the CXO level through a career defined by resilience, transformation, and passion for solving. Over the years, I have led initiatives in starting up insurance operations, technology modernization, outsourcing, enterprise risk management, and M&A, consistently delivering operational excellence and sustainable impact.My journey reflects adaptability and a passion for solving complex challenges. I thrive in high-stakes, ambiguous environments, bringing clarity, collaboration, and disciplined execution. Colleagues know me as a strategic communicator and problem-solver who balances vision with operational rigor. My aspiration is to guide organizations through enterprise transformation, digital adoption, and risk management. I aim to help businesses reimagine how they operate, align service delivery with evolving customer expectations, and build models that deliver sustainable, long-term value.Core Expertise:• Technology & Operations Transformation• Target Operating Model (TOM) Design• Service Strategy & Customer-Centric Growth• Enterprise Risk Management• Strategic Leadership in Change
Experience
Chief Customer Officer
Oct 2024 — Present
Education
Indian Institute of Management, Calcutta
Senior Management Program, Business/Commerce, General
2019 — 2021
Institute For Technology and Management
Master of Business Administration (M.B.A.), Operations Management
2007 — 2009
NCFM
Certification in Depository operations module
2002 — 2002
Insurance Institute of India
Fellowship, Insurance
2013 — 2015
University of Mumbai
Bachelor’s Degree, Commerce
1993 — 1998
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