Rup Jyoti Bora
HR Business Partnering Leader – Employee Benefits Specialist – Talent Management Expert – People-centric – IT and ITES/BFS/BPO Industry – Keen Strategist
- Role
- Associate Manager Human Resource Business Partner at Accion Labs
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rup Jyoti Bora
I am a strategic HR Manager with over 15 years of progressive experience in driving…
Experience
Associate Manager Human Resource Business Partner
Apr 2023 — Present · Bengaluru, IN
Currently leading a Business Unit delivering application support for a top PR platform across the UK and Europe, managing a team of 150+ FTEs, including 3 senior delivery directors. I am directing cross-functional teams in Development, DevOps, Support, Design, and Analytics to ensure seamless IT service delivery while scaling operations post-acquisition. I am fostering a culture of appreciation through initiatives like the MVP Engagement and Career Architecture programs, and I am driving client satisfaction through the Tech Club. Additionally, I am overseeing the successful implementation of a new HRMS tool to optimize workforce management and efficiency.
Skills
- Teamwork
- Team Management
- Workers' Compensation Claims
- Medical Billing
- IT Service Management
- Change Management
- Claim
- Business Process
- Health Insurance
- Liability
- Project Management Office (Pmo)
- Business Analysis
- Transition Management
- Project Management
- Analysis
- Healthcare
- Process Improvement
- Claims Management
- Employee Benefits
- Hipaa
- Management
- Sql
- Performance Management
- Claims Handling
- Sdlc
- Bpo
- Vendor Management
- Resource Management
- Team Leadership
- Consulting
- Requirements Analysis
- Claims Resolution
- Customer Relationship Management (Crm)
- Mis
- Business Transformation
- Training
- Customer Satisfaction
- Testing
- General Insurance
- Requirements Gathering
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