Runjhun Roo Sharma
Technical Program Manager @HARMAN International
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WORK HISTORY
Technical Program Manager @HARMAN International
Richardson, TX, US
Led cross-functional digital programs with focus on GenAI integration, UAT execution, and enterprise-scale transformation.• Championed discovery and rollout of a GenAI chatbot across regions, projected to increase agent productivity and improve self-service containment • Streamlined intake operations for 80+ digital initiatives via Workfront, reducing cycle time by 2 weeks and improving project alignment with strategic priorities.• Directed execution of digital projects, achieving on-time and under-budget delivery.• Authored 100+ user stories and workflows in Jira to guide sprint planning and backlog execution.• Managing and curating \'Golden Datasets\' for AI/ML model evaluation and acceptance testing.• Developed interactive SQL/Qlik dashboards to close visibility gaps and enable faster executive decisions.• Created executive-ready PMO reports and 30-60-90-day plans, reducing leadership review time by 15%
EDUCATION
Rajasthan Technical University
Bachelor of Technology - BTech, Computer Science
The University of Texas at Dallas
Master of Science - MS, Management Information Systems, General
ABOUT RUNJHUN ROO SHARMA
I help enterprise teams harness GenAI, automation, and digital transformation to cut project cycles, boost productivity, and deliver measurable business outcomes. Over the past 6+ years, I’ve led cross-functional programs across healthcare, enterprise SaaS, and financial services turning complex challenges into actionable roadmaps and tangible results.At HARMAN International, I championed a GenAI chatbot initiative projected to increase agent productivity by 25% and improve self-service containment by 15%. I’ve streamlined intake operations for 80+ digital projects, reducing cycle times by two weeks, and managed $100K–$1M portfolios with 95% on-time, under-budget delivery. My experience spans UAT execution, compliance, stakeholder management, and building interactive dashboards that give executives real-time insight into progress and risks.What sets me apart is my ability to bridge technical fluency with program leadership whether it’s deploying AI-driven solutions, validating secure healthcare workflows, or reducing production defects in financial reconciliation systems. I thrive at the intersection of technology, strategy, and execution, helping organizations innovate while keeping teams aligned, compliant, and efficient.I’m passionate about building intelligent, human-centered systems that solve real-world problems and deliver measurable impact. If you’re working on AI-enabled digital transformation initiatives, automation programs, or enterprise-scale projects, let’s connect I love collaborating on solutions that drive meaningful results.
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