Runakshi Sharma

About Runakshi Sharma

I am a Credit and Collections Manager within Corporate Finance and Operations at a SaaS-based organization, with a proven track record of driving productivity, operational efficiency, and financial discipline across Credit Control, Revenue Assurance, and Accounts Receivable (AR). Currently, I lead and develop a 13-member team across Credit & Collections and Cash Application Management, delivering consistent improvements in collections effectiveness, unapplied cash reduction, and AR health. My experience spans start-ups, scale-ups, and multinational organizations, enabling me to adapt AR strategies to different stages of business growth while maintaining strong governance and customer relationships. With 12+ years of experience, I specialize in building and optimizing end-to-end Order-to-Cash and Accounts Receivable processes, strengthening controls, standardizing best practices, and implementing scalable frameworks that support sustainable growth. I am recognized for enhancing team performance through clear strategy, process excellence, and data-driven decision-making, while fostering accountability and continuous improvement. I am passionate about setting teams up for long-term success by combining people leadership, process optimization, and cross-functional collaboration, ensuring AR operations are efficient, resilient, and aligned with broader business objectives.

Experience

1. Credit and Collections Manager

   Eptura

   Jun 2024 — Present · Gurugram, IN

   Lead and manage a 13 member team of Credit & Collections Analysts and Cash Application Specialists across 2 different departments, driving end to end ownership of collections, cash application, and incoming cash forecasting.

Education

• Delhi University

  Bachelors of Commerce ( Honours)

• Delhi University

  Bachelor’s Degree, Business/Commerce, General

  2009 — 2012