Rumilda Alvarez
Luxury Sales Specialist | 20+ Years in Customer Experience | Proven $1M+ Annual Sales | Relationship-Driven | Brand Ambassador
- Role
- Guest Service Team Lead at Thomas Markle Jewelers
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Rumilda Alvarez
With over 20 years of experience in customer service and 5+ years specializing in luxury…
Experience
Guest Service Team Lead
Apr 2025 — Present · Houston, TX, US
Support team members on company policies, procedures and best practices in guest services- Monitor staff performance and provide feedback and guidance- Coordinate and monitor service activities to confirm work meets all requirements- Streamline service coordination processes for improved team productivity and response times- Schedule making for a team of five.
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