Rumi Hajong
Data-Driven Program Leader | Sales Ops, CX Strategy & Stakeholder Management || Shadowfax || Ex- Ecom Express, InsuranceDekho || IIM Rohtak ’20 || Digital Creator
- Role
- Senior Manager - Sales Ops Lead at Shadowfax
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rumi Hajong
Strategic and analytical Program leader with 4+ years of experience driving high-impact programs across e-commerce, logistics, and digital marketing domains. Proven track record in end-to-end program delivery, stakeholder alignment, and operational excellence. MBA from IIM Rohtak with expertise in Marketing & Strategy, and IT Analytics. Adept at leading cross-functional teams, improving KPIs, and scaling initiatives in fast-paced environments. Currently, I am leading the Sales & Operations teamPassionate food blogger and a digital creator on social media platformsCore Strengths: Strategic Planning – Program Management - Growth Strategy - Process Management/ Improvement - Data-driven decision making - Marketing - Team Management- Communication- Microsoft Office I can be reached at r••••••••@gmail.com
Experience
Senior Manager - Sales Ops Lead
Sep 2025 — Present · Gurugram, IN
Education
Indian Institute of Management Rohtak
Master of Business Administration - MBA, Marketing & Strategy, IT/Analytics, HR
2018 — 2020
Dayananda Sagar Institutions
Bachelor of Engineering (B.E.), Mechanical Engineering
2013 — 2017
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