Rumen Nikolov
Solutions Architect / Senior IT Business Analyst / IT Project Manager / Scrum Master / Customer Success Manager
- Role
- Information Technology Service Delivery Manager at Express Employment International
- Location
- Norman, OK, US
- LinkedIn followers
- 500 followers
About Rumen Nikolov
Certified Scrum Master Professional, Leadership of Small Business - 21 years enterprise hardware and software solutions technical experience- 12 years of business analysis and project management experience. Enterprise software application implementations and change management- Trusted advisor, solutions design - Cross-functional team collaboration - 4 years operations management, including 3 years leadership with direct reports - Business Process Analysis and Improvement - 3 years non-profit leadership
Experience
Information Technology Service Delivery Manager
Express Employment International
Jan 2026 — Present · OK, US
Program management for the IT Services department.
Education
Languages School Acad. Lyudmil Stoyanov
High School, English and German
1989 — 1994
Southwest University at Blagoevgrad
Graduate, Applied Linguistics
1994 — 1999
University of Oklahoma - Price College of Business
MBA, Finance and Supply Chain Management
2005 — 2007
Skills
- Management
- Salesforce.com
- Virtualization
- Hardware and Software Troubleshooting
- Sales Operations
- Software as a Service (Saas)
- Strategic Planning
- Network Security
- Sales Process
- Public Speaking
- Customer Relationship Management (Crm)
- System Administration
- Firewalls
- Cloud Computing
- Word, Mail Merge, Advanced Editting
- Sonicwall Cssa Certified
- Staff Training and Development
- Scrum
- Leadership
- Project Management
- Powerpoint Presentations
- Data Analysis
- Business Process Improvement
- Computer Hardware
- Network Security Implementation
- Data Center
- Microsoft Office
- Sales
- Vsp 5 Certified
- Security
- Enterprise Software
- Sales Management
- Vmware
- Hardware
- Solution Selling
- Business Analysis
- Excel - Advanced Skills
- Disaster Recovery
- Powerpoint
- Comptia Security+ Certified Through Jan 2015
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