Rumbani McHawe

About Rumbani McHawe

As an executive in business development and operations for some of the most well-known franchises in the US including Domino’s, Quiznos, Denny’s, Little Caesars, and Church’s Chicken, I have played a key role in opening more than stores in 30+ countries. Blending management consulting, international and domestic franchise development, and financial management coaching, I have been successful in turning operations around, changing organizational culture, lowering closure rates, improving profitability, and increasing customer satisfaction. I’ve also improved training at all levels of my organizations, which has ensured brand consistency and improved service delivery. For both Domino’s and Little Caesars, I helped develop their global footprint, which required adapting operational standards and training processes to the host country. As a result, I am very culturally adept and enjoy the challenge of navigating different cultures. In my current role with The Calverton Group, I am a global consultant in the foodservice industry. Focused on operations, systems, human capital, and international expansion, I have been successful in leveraging my global franchising expertise to maximize operational efficiency. I was a high school and college athlete, and thus possess a healthy competitive spirit; losing or giving up is simply not an option for me. As a result, I see the “win” in every situation and have a positive outlook that can’t help but flow to those I work with.

Experience

1. Global Consultant

   The Calverton Group

   Jan 2015 — Present · Grand Rapids, MI, US

   The Calverton Group is a consulting firm focused on operations, franchising, real estate, and new market development in the food service industry. As a Global Consultant, I addressed client issues around operations, systems development, analysis, and implementation. I have been able to leverage my expertise in global franchising to analyze business processes and value streams, analyze new markets, improve business processes, and drive continuous improvement efforts. My achievements in this role have included converting a fast food company from a licensing model to a franchising model and revitalizing the international market for a U.S. fast-food burger chain.

Education

• Michigan State University

  Bachelor's, agricultural engineering mechanization

• Michigan State University

  Master's, agricultural engineering mechanization

  1971 — 1980

Skills

• Food
• Small Business
• Leadership
• Restaurant Management
• Customer Satisfaction
• Budgets
• New Restaurant Openings
• Start-Ups
• P&L
• Catering
• Operations Management
• Local Marketing
• Cross-Functional Team Leadership
• Customer Service
• Franchising
• Sales
• Sales Operations
• Menu Development
• Income Statement
• Marketing
• Executive Management
• Team Leadership
• Retail
• Market Planning
• Team Building
• Restaurants
• Sales Management
• Business Planning
• Forecasting
• Franchise Consulting
• Strategic Planning
• Recruiting
• Hiring
• Purchasing
• Employee Relations
• Profit
• P&L Management
• Coaching
• Analysis
• Leadership Development