Rukunuz Zaman
Project Manager, Professional Service @TradeBeyond
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WORK HISTORY
Project Manager, Professional Service @TradeBeyond
CA
TradeBeyond provides supply chain solutions for retail sourcing and product development, enhancing efficiency, sustainability, and ESG compliance.As a Project Manager in the Professional Services division at TradeBeyond, I lead and oversee multiple client engagements, ensuring successful implementation and optimization of our software solutions. My role encompasses managing the entire project lifecycle from initiation to closure, working closely with cross-functional teams to deliver high-quality services that meet and exceed client expectations.Key Responsibilities:• Serve as the primary point of contact for clients, fostering strong relationships and ensuring clear communication throughout the project lifecycle.• Develop detailed project plans, including scope, timelines, resources, and budgets. • Monitor project progress and make adjustments as necessary to ensure timely and within-budget delivery.• Facilitate team meetings, manage resources, and resolve conflicts to maintain a productive work environment.• Work on EDI integration collaborating with business, technical and 3rd parties.• Manage sprint planning using agile methodologies and work with developers to prioritize tasks, define user stories, and ensure timely delivery of project milestones.• Identify potential risks and develop mitigation strategies to address them proactively. • Ensure project risks are communicated to stakeholders and managed effectively.• Implement best practices and quality standards to ensure the delivery of high-quality services. • Conduct regular project reviews and client feedback sessions to continuously improve service delivery.• Provide regular updates and reports to stakeholders on project status, risks, and outcomes.• Manage changes to project scope, schedule, and costs, ensuring all changes are documented and communicated to stakeholders. • Facilitate change control processes to maintain project alignment with business goals.
EDUCATION
American International University-Bangladesh
Master of Business Administration (MBA), Operations Management
American International University-Bangladesh
Bachelor of Business Administration (BBA), Management Information Systems
ABOUT RUKUNUZ ZAMAN
I am a ERP Project Manager/Implementation Consultant with over 10 years of experience in the Professional Services division. My expertise lies in managing the entire project lifecycle from initiation to closure, working hand-in-hand with cross-functional teams to deliver high-quality services that exceed client expectations. As a Provider, my core strength is in fostering strong relationships with clients while ensuring clear communication throughout the project lifecycle. I excel at developing detailed project plans, identifying potential risks, implementing best practices, and maintaining quality standards—all backed by my proficiency in netsuite. My track record in leading successful projects by adeptness at software implementation, configuration, business intelligence acumen and user acceptance testing. Equipped with these skills, I\'m able to create technical and functional documentation, test enhancements and bug fixes, train users on system functionalities and support them through the onboarding process. I invite you to explore how my skill set can propel your business forward. Let\'s discuss how we can collaborate to optimize your business performance through comprehensive project management solutions.
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