Rukhsar Shaikh

Team Lead | Customer Experience | Project Management | Business Analysis | Functional

Role
Operations Manager at Infosys
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Rukhsar Shaikh

Provide input and advice regarding Microsoft capabilities, functions and features to clients and prospects Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics CRM & Exchange.•Conduct hands-on implementation, configuration and development production issues of the various components of Microsoft Dynamics CRM & Exchange•Build positive client relationships by fixing production issue.•Perform requirements gathering, Business Process Analysis.•Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation•Deliver presentations to all levels of management•Adapt to different end-user learning styles when training, gathering requirements.•Assist internal resources with support of Microsoft CRM & Exchange Setup and related integrations.

Experience

  1. Operations Manager

    Infosys

    Jan 2026 — Present · Mumbai, IN

Skills

  • Management
  • Team Building
  • Team Leadership
  • Microsoft Dynamics Marketing
  • Customer Service
  • Microsoft Dynamics
  • Microsoft Social Engagement
  • Microsoft Azure
  • Microsoft Office
  • Tally Erp
  • Social Inside
  • Integration
  • Insideview
  • Teamwork
  • Team Management
  • Microsoft Dynamics Crm

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Rukhsar Shaikh — Operations Manager at Infosys in Mumbai, MH, IN | Unifers