Rui Pessoa
Director of Client Services @Light & Wonder
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WORK HISTORY
Director of Client Services @Light & Wonder
Las Vegas, NV, US
EDUCATION
Dr. Antonio Carvalho Figueiredo
English, Public Relations, Design
Pace University
Bachelor's Degree, Business administration, Marketing Management
ABOUT RUI PESSOA
A senior client services leader with 10 years of experience, specializing in the gaming industry, currently serving as Director, Client Services at Light & Wonder. Proven expertise in driving customer satisfaction, retention, and business growth through strategic leadership and team development. Expert in overseeing high-profile client portfolios through delivery of innovative and tailored gaming systems solutions and a true fan of the team of 7 engagement managers under my mentorship and management. Fluent in English, Portuguese, and Spanish with a background in business administration and marketing management. Passionate about elevating customer success strategies aligned with company objectives.
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