Ruhtash Kumar

About Ruhtash Kumar

Dynamic, ambitious, result and Goal Oriented Retail Professional with 15 years in leadership role gained in the Customer Industry with Eye for detail in Luxury Furniture, Home and Fashion retail sector in GCC and India.Proven track record into Retail Operations with immense technical and interpersonal Skills, Strong believer in empowering the team. I am looking for a challenging environment, where I can contribute to the development of the organization while being competitive, resourceful, and innovative.Core Competencies & SkillsMulti Store HandlingBusiness DevelopmentP & L and EBITDAForecasting and StrategyE Commerce & OmniLuxury RetailSales & MarketingDriving HNI CustomerRevenue StagiestNew Store Set upPeople ManagementRecruitment and Training

Experience

1. Regional Sales Manager

   Royaloak Incorporation Pvt. Ltd.

   Oct 2025 — Present · Hyderabad, IN

   Leading end-to-end regional operations for 12 retail stores with annual business turnover of?100 Cr+, managing a workforce of 120+ employees including Cluster Managers and Store ManagersDriving top-line revenue growth and bottom-line profitability through strategic planning, KPI tracking, and execution excellence across all storesResponsible for P&L ownership, including sales forecasting, budgeting, margin optimization, and cost control at regional levelSpearheading sales strategy and conversion improvement initiatives, focusing on ticket size enhancement, product mix, and upselling techniquesManaging and mentoring 2 Cluster Managers and 12 Store Managers, ensuring strong leadership pipeline, performance management, and succession planningDriving customer experience excellence, ensuring high NPS, repeat business, and effective complaint resolution mechanismsImplementing standard operating procedures (SOPs) across stores to ensure operational consistency, audit compliance, and process efficiencyMonitoring and improving store-level KPIs including conversion ratio, average bill value (ABV), footfall productivity, and sales per square footCollaborating with marketing and digital teams to drive store footfall through local promotions, campaigns, and omni-channel initiativesStrengthening inventory management and supply chain coordination, ensuring optimal stock levels, reduced ageing inventory, and minimal stock-outsDriving visual merchandising standards across stores to enhance in-store experience and improve product visibility and salesLeading new store readiness, staff training, and go-live execution for expansion within the regionBuilding strong relationships with key customers, corporate clients, and local influencers to drive bulk and project salesEnsuring strict control on shrinkage, damages, and operational losses through regular audits and process disciplineConducting regular performance reviews, training programs