Ruhbab Kazmi

Customer Service Advisor @Co-op

Leicester, GB

As a Customer Service Advisor at Co-op, I provide friendly, efficient, and helpful support to customers while ensuring a positive in-store experience. My responsibilities include assisting customers with enquiries, processing transactions, and maintaining high standards of service and store presentation. I work collaboratively with team members to keep the store running smoothly, support stock management, and ensure shelves are well-organised and replenished. I also help resolve customer issues with professionalism and care, contributing to a welcoming and supportive environment. Through this role, I continue to build strong communication skills, customer-focused problem-solving, and a proactive approach to daily tasks.