Ruhama Kachhap

About Ruhama Kachhap

Worked as Lead Employee Engagement, Talent Management and Organizational Development for Raymond Group. The profile majorly focuses on handling Reflect - Employee Engagement Framework, Talent Management [Apparel Business], Immersion and Cascade of Leadership Competencies and Revamping Group R&R program. Some of the career highlights include establishing HIPO Program - Raymond Leadership Academy, developing 3 layer Employee Engagement action planning framework, developing and rolling out new GETs Induction Program resulting in increased GETs retention from 30% to 85%, developing and rolling out Suggestion Scheme and Upkeeping Scheme, reducing hiring cost by 35%, identified as an internal Behavioral Trainer and worked in a team for cascading culture and developing recognition strategies etc. Also awarded with HR Excellence Award for Best Idea in Vibgyor - 2017, Most Promising Young Talent in Raymond Awards for Excellence - 2015, awarded as the Second Runners Up in Annual Awards for Outstanding Young Managers - 2015 (presented by Baroda Management Association) and awarded as the Exceptional Performer in Deputy Manager and below category in Raymond Textiles Abhinandan Awards - 2013.

Experience

1. Global Head - Learning & Development (Non-tech)

   Microland Limited

   Sep 2023 — Present · Bengaluru, IN

   End to end management of non-tech part of learning and development in terms of fulfilling skill requirements (identified through TNI + learning goals) aligned with compliance, behavioural, process and functional upskilling areas•Managing a team of communication coaches to ensure services provided are aligned with the client requirements in terms of conducting specific interventions to meet the service requirements and account expectations, conducting baselining, audit/coaching and feedback sessions, soft skills round of interviews basis Common European Framework of Reference (CEFR) and gaining Service Desk Institute (SDI) certification•Revamped the curriculum of Young Grads training program in alignment with the actual business and customer requirements to ensure focused intervention is delivered to ensure readiness of the batches for successful deployment in production •Created a framework and managed Catalyst program to develop the people managerial capabilities in behavioural and functional areas•Building culture of learning by ensuring optimum usage of success factors in terms of automation, making auto reports availability for stakeholders, story boarding, enablement of FAQs and user manuals etc. Developed an exhaustive dashboard to report key metrics to all the associated stakeholders for ensuring progress tracking

Education

• St. Xavier's College, Ranchi

  Bachelor's degree, Commerce [Accounts Hons.]

  2007 — 2010

• K.V.Maithon

  Matriculation and Intermediate, Commerce

  1996 — 2007

• Xavier Institute of Social Service

  PGDPM, Human Resources Management/Personnel Administration, General

  2010 — 2012

Skills

• Human Resources
• Induction Program
• Presentation Skills
• Performance Management
• Strategic HR
• Presentations
• Performance Appraisal
• Training
• Recruiting
• Events Organisation
• Mis
• Employee Engagement
• Talent Acquisition
• Athletics
• Behavioral Training
• Screening
• Recruitments
• Personnel Management
• Team Management
• Sports
• Personal Counselling
• Hris