Ruel Smith
Program Manager in Client Services and Technology
- Role
- Program Manager at Tiaa-Cref Financial Services
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Ruel Smith
Over 15 years of project management, consulting, and change management experience. Supported enterprise IT implementations with companies across numerous industries in the US and Europe. Skilled in defining process improvements, performance evaluation, and building productive relationships. Expertise also includes technical writing, facilitation, instructional design, and employee development.
Experience
Program Manager
Oct 2022 — Present · Charlotte, NC, US
Program manager within Client Services and Technology, on the Managed Accounts Advice and Wellness team.
Education
North Carolina State University
Artificial Intelligence
Morgan State University
BS, Industrial Engineering
1993 — 1998
Skills
- Consulting
- Change Management
- Service Delivery
- Business Analysis
- Process Improvement
- Sdlc
- Management
- Technical Writing
- Management Consulting
- Business Process Improvement
- Strategic Planning
- Vendor Management
- Instructional Design
- Leadership
- Enterprise Software
- Software Development Life Cycle (Sdlc)
- Business Process
- Strategy
- Program Management
- Project Management
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