Rudy Obispo
Sr Manager Enterprise Problem and Process
- Role
- Sr Manager Enterprise Problem and Process at Rite Aid
- Location
- Carlsbad, CA, US
- LinkedIn followers
- 500 followers
About Rudy Obispo
Performance-oriented and enterprising leader that has an organized nature and analytical problem-solving approach with more than 20 years of work experience. Determined and experienced in various IT operations, customer support, project management, process management, strategic planning and employee retention. Highly effective and comfortable working with people at all organizational levels.
Experience
Sr Manager Enterprise Problem and Process
Jun 2021 — Present
Managing a team of Technical Support Analysts (level 4). Focused on escalated Incidents, On-Call issues and Problem identification through Root Cause Analysis. Supporting Major Incident Management team in Problem Analysis, Root Cause Analysis and Corrective Actions on IT Services.
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science, Business Administration Management Information Systems
1988 — 1991
Santa Clara University
Business Administration
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