Rudy Lacayo

About Rudy Lacayo

Servant Leader | Capability Builder | Change Management Expert | Executive CoachAs a member of the Amazon Web Services (AWS) Professional Services Delivery Americas leadership team, I am privileged to lead an extraordinary team of cloud and AI transformation professionals. Every day, I collaborate with talented colleagues and innovative customers to drive meaningful change and deliver impactful results.My passion lies in coaching individuals and teams, developing leaders, and leveraging technology to fuel innovation. With deep expertise in strategic organizational development, change management, and workforce transformation, I bring a hands-on, empathetic leadership approach to every engagement.Career Highlights:• Extensive Big 4 consulting experience with leadership roles at Accenture, PwC, IBM, Korn Ferry, and now AWS.• A recognized (CTI/ICF-certified) executive coaching, empowering senior leaders at some of the world’s most iconic brands to achieve their potential. • Proven track record of co-designing and implementing end-to-end solutions that accelerate transformation in industries such as High Tech, Utilities, Healthcare, Consumer Products, Public Sector, and Financial Services.What Sets Me Apart:• Deep commitment to building and scaling organizational capabilities that drive transformation.• A \"roll-up-your-sleeves\" approach to leadership, underpinned by empathy and authenticity.• An unwavering belief in the power of people and technology to transform organizations.Beyond my professional work, I am passionate about giving back to the community. I had the honor of serving as Board President of the Southern California Chapter of the Association of Change Management Professionals (ACMP) from 2020–2022, supporting the growth and development of change management professionals across the region.If you share a passion for driving transformation, building high-performing teams, or exploring how coaching and innovation can unlock new possibilities, let’s connect!

Experience

1. Head of People Transformation, North Americas Delivery Team

   Amazon Web Services (AWS)

   Sep 2022 — Present · Los Angeles, CA, US

   As a member of the AWS Professional Services Delivery leadership team, I lead the People Transformation Solutions practice, empowering customers to successfully navigate their cloud and AI transformation journeys. Every day, I have the privilege of working with an immensely talented team of cloud, AI, and organizational transformation professionals, while partnering with customers to deliver innovative, impactful solutions.Key Responsibilities and Achievements:People Transformation Solutions:• Designed and optimized transformative strategies that accelerate customers\' cloud adoption and AI integration, aligning people, processes, and technology to drive measurable results.Leadership and Team Development:• Lead and mentor a team of 13+ high-performing advisory professionals, coaching and inspiring future senior leaders while fostering a culture of growth and innovation.Talent Strategy Co-Lead:• Co-led the internal Talent Pillar initiative, driving improvements in talent development, talent management, performance management, and inclusion & diversity, shaping the future of leadership at AWS.Mentorship and Advocacy:• Actively mentor and coach through AWS affinity groups, including PromoteHer@AWS and Latinos@AWS, empowering underrepresented talent and fostering inclusivity.Global Portfolio Leadership:• Aligned with the financial services sector, oversee delivery of end-to-end integrated services for a portfolio of 6+ global customers, ensuring strategic alignment and exceptional customer outcomes.What Drives Me:My passion lies in helping organizations align their workforce strategies with transformative technology. Whether navigating cloud migrations, adopting AI innovations, or developing high-performing teams, I thrive in creating strategies that enable long-term success.

Education

• University of California, Berkeley, Haas School of Business

  B.S., Business Administration

  1990 — 1994

Skills

• Leading Change
• Social Media
• IT Enabled Business Transformation
• Talent Management
• Organizational Development
• Change Communication
• Management Consulting
• Organizational Effectiveness
• Management
• Team Building
• Project Portfolio Management
• Project Management Office (Pmo)
• Training
• Organizational Change
• Executive Coaching
• Workshop Facilitation
• Team-Oriented
• User Adoption
• Change Leadership
• Business Transformation
• Performance Improvement
• Strategic Communications
• Pmo
• Technology Adoption
• Leadership
• Project Planning
• Leadership Development
• Strategy
• Organizational Design
• Strategic Planning
• Coaching
• Business Process Improvement
• Program Management
• Sap
• Collaborative Problem Solving
• Change Management
• Performance Management
• Executive Management
• Survey Development
• Software Implementation