Rudy de Belgeonne

Service Design Lead @Version 1

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Service Design Lead @Version 1

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London, GB

Helping to design a digital transformation of planning for the Department of Levelling Up, Housing and Communities (DLUHC)

EDUCATION

1985 — 1986

Suffolk College

B/TEC Art & Design

1988 — 1992

University of London

BA, Fine Art

1993 — 1994

Middlesex University

MA, Computing

SKILLS

Service BlueprintingArt DirectionUser Interface DesignNew MediaService DesignEntertainmentEthnographyCustomer Journey MappingOpportunity MappingWorkshop FacilitationMobile DevicesDigital MarketingAffinity DiagrammingUsabilityDigital StrategyContextual InquiryExperience DesignMobile ApplicationsTelevisionSocial MediaAdobe PhotoshopInteraction DesignDesign StrategyInteractive TvDesign AnalysisDigital MediaUser ExperienceIllustratorUser ResearchDesign ResearchMobile DesignStakeholder ManagementProject ManagementInformation ArchitectureManagementDesign ThinkingCreative Direction

ABOUT RUDY DE BELGEONNE

I‘m a highly experienced and results-oriented Service Design Lead / Design Strategist / UX Lead / Art Director, combining solid design process with broad strategic thinking, abundant creativity and technical expertise.My aim is to achieve quantifiable success by taking a human-centred, service-oriented approach, examining your product\'s entire lifespan & ecosystem and your customer\'s entire end-to-end journey. Then to co-create solutions with your customers, staff and stakeholders, and finally to rapid prototype in order to arrive at a design solution you can be confident will combine optimal usefulness, usability and engagement.I have applied these principles in healthcare (Surrey Heartlands), telco (Orange/EE), government (DfE, MCLHG, Defra, MoJ & LAA), retail (Musgrave, Hammerson), in media (BBC, Endemol, Channel 4, Virgin Media, Sky TV, Turner Broadcasting), in tech (Microsoft), in automotive (Shell, Volkswagen) and in M&A (Cisco)A wide range of experiences has equipped me with the expertise for successful deployment of design process & methods to help solve the most complex of business problems – and the experience to do it even in the most challenging of environments. Not only nursing your product or service all the way through from requirements gathering, to prototyping, to specification, to art direction for UI & interaction design, but deploying user-centred methods to ensure you had the right thinking to arrive at the right product or service in the first place.I\'m an original thinker, a leader and a motivator, with extensive experience of building teams, managing projects, liaising between business, technical and design teams, managing clients and championing design at every level of your organisation.

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Rudy de Belgeonne — Service Design Lead at Version 1 in London, GB | Unifers