Rudy Chavez

About Rudy Chavez

As a System Engineer at Packet360, I design, implement, and manage IT systems that enhance business functionality and security. I also work as an Independent IT Consultant, providing IT solutions and support to various clients across different industries. I have over six years of experience in IT system analysis, design, implementation, and management, as well as IT project management, IT security, IT consulting, and IT support.I have a Master of Science in Information Technology with a focus on Information Security and Assurance from Purdue University Global, and three certifications in IT security and cyber security. I have skills in various operating systems, hardware, software, networks, and protocols, as well as scripting, virtualization, and cloud computing. I collaborate with executive teams, business users, IT groups, and vendors to plan and execute IT projects and fulfill customer expectations. I am passionate about leveraging state-of-the-art technology to solve IT challenges and improve business outcomes.

Experience

1. System Engineer

   Packet360

   Nov 2021 — Present · Plano, TX, US

   Support and optimize Microsoft-centric client environments, including Microsoft 365 administration and hybrid identity operations (user provisioning, access troubleshooting, security best practices).• Design and implement secure, standardized network and security architectures across client portfolios; build repeatable configurations that reduce rework and improve operational consistency.• Deploy and support virtualization and hybrid workloads (Hyper-V / VMware) and integrate with cloud services as needed for scalability and resiliency.• Oversee system monitoring, patching, and backup operations to maintain uptime targets and recovery readiness; drive process improvements and documentation for recurring tasks.• Conduct security and compliance audits, strengthening endpoint protection, intrusion monitoring, and posture hardening across client environments.• Serve as Tier escalation for complex infrastructure and identity issues; mentor teammates through clearer standards and runbooks.

Education

• Purdue Global

  Bachelor of Applied Science (BASc), Information Technology-Information Systems

  2011 — 2013

• Purdue Global

  Master of Science in Information Technology, Information Security and Assurance

  2015 — 2017