Rudresh Pramanik
Customer Success | Revenue Retention | Agentic Integration | AI- Driven Customer Insights | Enterprise Accounts | GRR
- Role
- Senior Customer Success Manager at SnapLogic
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Rudresh Pramanik
Maximize & Accelerate Customer Value through Strategic Guidance & Product Adaptation. Data driven CSM Leader with a 14+ Yrs of Exp in Customer Engagement, Product Management, Integration Automation. Expert on SnapLogic Integration Platform and Customer Success, Account Management and Business GrowthSkilled in Service Delivery, Pre-sales, Solution Architecting and Software Development. Strong consulting experience with Off-shore Development Center and Start-up leadership. Have built multiple functional teams, wore multiple hats and is motivated to build products as well as high performing teams.
Experience
Senior Customer Success Manager
Jun 2019 — Present
Education
Nagpur University
BE, Electronics Engineering
2000 — 2004
University of Missouri-Kansas City
MS, Electrical Engineering
2006 — 2008
Skills
- Gsm
- Lte
- Sdlc
- Mobile Communications
- Amazon Web Services (Aws)
- Client Liaison
- Software Development Life Cycle (Sdlc)
- Big Data Analytics
- Smartphones
- Software Quality Assurance
- Agile Methodologies
- Management
- Customer Engagement
- Etl
- Enterprise Software
- Umts
- Quality Assurance
- Requirements Analysis
- Call Processing
- Cloud Computing
- Test Management
- Business Development
- Service Delivery
- Business Analysis
- Project Management
- Test Automation
- Technical Leadership
- Cross-Functional Team Leadership
- Client Relations Skills
- Customer Relationship Management (Crm)
- Mobile Devices
- Organizational Leadership
- Telecommunications
- Product Development
- Big Data
- Team Leadership
- Data Integration
- Mobile Technology
- Leadership
- Testing
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