Rudolph S.
User Operations Manager at Asana
- Role
- Manager, Customer Support at Asana
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Manager, Customer Support
Aug 2021 — Present · San Francisco, CA, US
Manager, Customer Support, Asana, 2021 - Present- Manages daily performance of 5 full-time direct reports; consistently the top performers among FTEs globally- Sets strategic direction and oversees training and onboarding for 13 contractors; consistently the top performers among contractors globally- Oversees the escalation process for strategic accounts, working cross-functionally with internal partners- Owns management meeting for initiatives across 25 global managers
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