Rudo Harcup
Customer Success Executive @Dell Technologies
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WORK HISTORY
Customer Success Executive @Dell Technologies
London, GB
EDUCATION
Sheffield Hallam University
BA Hons
SKILLS
ABOUT RUDO HARCUP
A confident, motivated and successful business leader who excels at building and developing high performance, multi-disciplinary teams. My transferable skills include collaborative and creative thinking, multitasking, attention to detail, prioritising, time management, problem-solving, customer service, negotiations, motivations, influencing others, and verbal and written communications. Adept at establishing/maintaining critical relationships/partnerships, and the delivery of exceptional customer experiences you will find me to be a dynamic and vibrant leader. Resilient in leading change, implementing policies, an understanding of marketing concepts/market mechanics, my accountabilities have included the training and development of individuals to achieve corporate goals and targets. Additionally, I have a solid history of success in mentoring/motivating diverse groups, penetrating markets, overcoming objections, and turning challenges into positive outcomes to enhance ROI.Areas of Expertise- Strategic Planning & Partnership- Sound Business Acumen- Customer Experience- Customer/Employee Retention- Staff Development Programs- Recruiting & Staffing Initiatives - Contract Negotiations - Operational Analysis- Internal Systems & ControlsMy notable contributions are promoting and maintaining high levels of Customer Service, delivery of outstanding Customer Experiences and Satisfaction.
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