Ruchira Awasthy
Escalations Manager - AWS Fraud Prevention
- Role
- Risk Manager Ii at Amazon Web Services (AWS)
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ruchira Awasthy
Customer advocate in the world of Fraud Prevention :)I work in AWS Fraud Prevention, focusing on those tough moments when fraud controls unintentionally impact our customers. My role is about getting to the “why” behind the issue (through root cause analysis), communicating openly and clearly with customers, and driving changes that prevent it from happening again.I enjoy the balance of analytical problem-solving and customer advocacy, ensuring fraud controls stay effective while customers feel supported and heard.I thrive on collaboration, connecting dots across teams, spotting patterns, and helping build solutions that strengthen both security and customer trust.Want to know more about me or my work? Feel free to reach out, I’d be happy to chat:)
Experience
Risk Manager Ii
Jul 2024 — Present
Education
Sagar Institute of Research and Technology
Bachelor's of Engineering
2013 — 2017
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