Ruchira Anekar
Director- Service Management Consulting & Transformation |Servicenow Certified Technical Architect (CTA)
- Role
- Industry Principal at Infosys
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Ruchira Anekar
Process & Automation Consultant in Infrastructure Transformation Services.Specializing in understanding customer needs and developing solutions customized to their needs.Involved in carrying out detailed assessment for ITSM Processes & Automation consulting. Client Workshops involving all key stakeholders to facilitate gap exercises. Developing a well defined roadmap of implementation of the suggested recommendations with well articulated benefits Specialized in handling Managed services large proposal/Consulting proposals,various pricing models/commercials,Transformation solution development,Bid Management,Certifications-1. ITIL v3 Foundation2. ITIL Practitioner for Release & Control3.ITIL Practitioner for Support & Restore4.HP Operations Orchestration Certified Professional5.Trained on HP Server AutomationSpecialties- ITSM Process Consulting (Incident,Problem, Change, Release & Environment Management)- Automation Assessment & Consulting- Solution Development & recommendations- Pre Sales- Sales & Business Development-Service Offering development,Marketing CollateralsSpecialties: Business Analyst, Presales, Solution designing,ITIL Certified Professional,Process & Automation Consulting,Non-Production Environment Consulting
Experience
Industry Principal
Oct 2024 — Present
Education
RKDF Inst.of Science & Technology
B.E., Computer Science
2001 — 2005
SYMBIOSIS INTERNATIONAL UNIVERSITY
MBA, System(IT)
2005 — 2007
Skills
- Requirements Gathering
- Requirements Analysis
- Pre-Sales
- Process Consulting
- Business Analysis
- Business Process Improvement
- Managed Services
- Software Project Management
- Itil
- Consulting
- Sdlc
- Solution Architecture
- IT Service Management
- Cmmi
- Management
- IT Strategy
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