Ruchika Tiwari
Customer Success Specialist @Freshworks
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WORK HISTORY
Customer Success Specialist @Freshworks
Chennai, IN
EDUCATION
Ramaiah Institute Of Management (MSRIM)
Master of Business Administration (M.B.A.), Marketing/Marketing Management & Operations, First Class
Ramrao Adik Institute of Technology
Bachelor of Engineering - BE, Computer Science, First Class
ABOUT RUCHIKA TIWARI
A dynamic professional with 8.7 years of rich experience in customer success along with strategic account management. Expertise in Customer success management, Customer Retention,PreSales, Marketing, Key Account Management,Channel Management,Sales Promotions,Revenue Generation,Sales Strategy,Market Research,Proposal Management. Build long-term relationships with new and existing customers vast experience with branding and introducing new products. A deep understanding of business sense and strategies, promoting new products, and interact with clients in order to develop sustained business for the organisation. Consistently building strategies to increase wallet share and take the existing relationship to the next level.
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