Ruchika Pandey.

Senior Knowledge Management Expert @Novartis

Hyderabad, TG, IN

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Aug 2025 — Present

Senior Knowledge Management Expert @Novartis

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Hyderabad, IN

EDUCATION

2006 — 2009

DDU GKPUniversity

Bachelor of Science (B.Sc.), Botany, Chemistry

2011 — 2013

Dr. A.P.J. Abdul Kalam Technical University

Master of Business Administration (MBA), Marketing & Human Resources

SKILLS

Human ResourcesMarketingBusiness AnalysisMicrosoft PowerpointMicrosoft WordManagementTeam BuildingPowerpointMicrosoft ExcelTrainingFloor ManagementVisual MerchandisingBusiness DevelopmentDigital MarketingTeamworkOnline Lead GenerationTeam ManagementCustomer ServiceLeadershipCustomer Relationship Management (Crm)Strategic PlanningRetailEmployee EngagementCustomer HandlingRetail Category ManagementMicrosoft OfficeSalesMarket ResearchBusiness StrategyMarketing, HR, Marketing ResearchMerchandising

ABOUT RUCHIKA PANDEY.

L&T Knowledge, Adoption & Translation Expert | Knowledge Management | Service Integration | Agile PractitionerWith 9+ years of global experience in P&O Knowledge Management, Translation, and Service Integration across Talent & Performance, Change Management, Digital Adoption, and Vendor Management. Supporting global teams on platforms like Cornerstone, EdCast, and Gloat, while playing an active role in Agile Scrum Master to drive service excellence and user enablement.

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