Ruchika Azad
Technical support Analyst at Teleperformance | LPU | Data Science Enthusiasts| SQL | Tableau | Power BI l Coding : CPP, Python
- Role
- Technical Support Analyst at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ruchika Azad
Login to this world # 26th February. Persuing B. Tech at lovely professional…
Experience
Technical Support Analyst
Apr 2025 — Present · Gurugram, IN
Technical Support Analyst - HSD Repair- Troubleshoot and resolve complex internet connectivity issues for residential and commercial customers- Identify and fix problems with HSD services, including slow speeds, dropped connections, and equipment malfunctions- Provide technical support and guidance to customers via chat only- Escalate complex issues to senior technicians or specialized teams as needed
Education
Lovely Professional University
Bachelor of Technology - BTech
2020 — 2024
DAV Public School, sec 4 Bokaro steel city, Jharkhand
10th Standard (CBSE board)
2017 — 2018
DAV Public School Sector4 bokaro steel city, Jharkhand
Class 12th Standard , Science (CBSE)
2018 — 2020
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