Ruchi Goel
Senior Manager Platform Support @Guidewire Software
Brampton, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2025 — Present
Senior Manager Platform Support @Guidewire Software
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Toronto, ON, CA
EDUCATION
2010 — 2011
George Brown Polytechnic
Post Secondary Diploma, Computer Systems Technology
2008 — 2011
Chitkara University
Bachelors, Computer Application; Cisco Networking
2011 — 2011
George Brown Polytechnic
Post graduate Diploma in Wireless Networking, Wireless networking
SKILLS
Wan OptimisationOspfOnboardingTechnical Account ManagementVpnHigh Availability ClusteringOperating SystemsTroubleshootingProcess ImprovementAccelerationEmployee TrainingActive DirectoryCustomer ManagementWindows ServerMicrosoft OfficeVoipTechnical SupportCustomer SuccessManaged ServicesVirtualizationRoutersProject ManagementNetwork AdministrationSituational LeadershipData AnalysisDocumentationNetworking ProductsLinuxCisco TechnologiesNetworkingWireless Networking
ABOUT RUCHI GOEL
PMP | ITIL | CSM | KCS | Salesforce Service Cloud | Confluence | JIRA>12 years in Technical Support Operations
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