Ruchi Singh
Customer Success @Mercer Mettl | Product Consultant | IT SAAS
- Role
- Senior Executive - Corporate Operations (Customer Success) at Mercer
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ruchi Singh
Customer Success professional with 6+ years of experience across B2B IT SaaS based companies.Proven expertise in client onboarding, renewals, retention, QBRs, and upselling/cross-selling. Strong track record of managing high-value enterprise portfolios, reducing churn, and driving revenue growth through data-driven client engagement and cross-functional collaboration.
Experience
Senior Executive - Corporate Operations (Customer Success)
Mar 2025 — Present
Education
SHRI RAMSWAROOP MEMORIAL COLLEGE OF ENGINEERING AND MANAGEMENT, LUCKNOW
BCA - Bachelor of Computer Application, Computer/Information Technology Administration and Management
2015 — 2018
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