Ruchi Gupta
Solution Architect l Senior Business Analyst | Product Owner
- Role
- Software Architect Senior Business Analyst at Charter Communications
- Location
- Norristown, PA, US
- LinkedIn followers
- 500 followers
About Ruchi Gupta
Extensive experience of around 13+yrs in Solution design & Architecture, worked as a Senior Business Analyst in IT/Telecom domain for O2A process which includes order fulfillment, activation and provisioning, resource inventory and asset management.* Currently holding L2 work visa.* Strong background in B2C segment with wide exposure in wireless and wireline products.* Expertise across catalogue, order management, inventory and activation space.* Worked as a Design Lead in O2C process domain for one of the largest green field deployment in INDIA for launching 4G services and 5G services.* Worked with global operators such as Telus(Vancouver), Orange (Poland), Vodafone (Oman), Zain (Dubai) and travelled onsite locations.* Interacted and coordinated with the business leads, network team and team members both onshore and offshore for requirement gathering, designing, implementing, prioritizing and scoping work items.* Reduced customer\'s operational cost by automation and optimization of business processes for service fulfillment use cases.
Experience
Software Architect Senior Business Analyst
Oct 2023 — Present · Denver, CO, US
Responsible for gathering business requirements, validate high level and low level design for Device Activation Mobile. Also, creating BPMN diagram, process flow diagrams, using Jira, Agile Methodology. Working on standardizing legacy solutions along with new requirements/device provisioning.
Education
M.B.M. Engineering College, Jodhpur
B.E., Computer Science
2004 — 2008
Atomic Energy Central School
12th, PCM
2002 — 2003
Skills
- Java
- Core Java
- Eclipse
- Linux
- Oracle
- Unix
- Agile Methodologies
- Jsp
- C
- Javascript
- Sql
- Requirements Analysis
- Servlets
- Pl/Sql
- Struts
- Java Enterprise Edition
- Spring
- C++
- Xml
- Hibernate
- Business Analysis
- Software Development
- Mysql
- Microsoft Sql Server
- Web Services
- Oss Fulfillment
- Activation and Provisioning
- Order to Cash
- Order Fulfillment
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