Ruchi Gupta

Senior IT Recruitment Consultant & HR Operations @Zynx Technologies Limited

London, GB

Recruitment:• Placed 81 high-caliber professionals across domains such as Banking, Insurance, Life Science, Retail, eCommerce, plus Data Centre (facility ops, critical M&E, E&I) and Construction (PM, QS, HSE, site leadership); drive BD, RPO-style projects, and executive search.• Expanded sector coverage to Data Centre (critical infrastructure) and Construction alongside core IT hiring; integrated SLA tracking and quarterly documentation audits into delivery rhythm.• Proven track record in running a 360-recruitment desk. Building a desk from scratch, including strong business development and Lead generation using LinkedIn Recruiter.• Build revenue & pipeline dashboards in Power BI; track fees, GP, TTH, channel ROI; run weekly deal reviews to unblock offers.• Workforce management: allocate reqs, balance interviewer capacity, maintain aging boards and fill forecasts by client.• Mentor 2 junior recruiters (sourcing sprints, objection handling, scorecards); create playbooks that improved desk throughput.• Collaborated with leading UK and European agencies, including HCL, Mphasis, LTIMindtree, Hexaware, and Virtusa, and partnered with prestigious clients such as Citi Bank, Barclays, JP Morgan Chase, Morgan Stanley, TMDB, UBS, AstraZeneca, AXA Insurance, Lloyds, Dixons, and Dyson.• Recognized as Employee of the Year for exceeding hiring targets and driving client satisfaction. HR / People Operations:• ER case handling (disciplinary, grievance, performance/absence): run triage rules (P1–P4), ensure SLA adherence (ack 1d, plan 5d, resolve 20d standard), maintain defensible documentation.• Lead quarterly audits (process, GDPR files, contract packs, RTW) and standardise document checklists/records.• Partner with hiring managers on policy-aligned interviews, structured scorecards, and post-hire 30/60/90 health checks.• Publish a monthly People & Performance snapshot (SLA %, ageing, quality flags, DEI mix, attrition risk) for leadership.

Government College of Engineering Chandrapur

B.E