Ruchi Dubey
Operations & Program Lead | Customer Success | Process Improvement (Lean Six Sigma) | Data-Driven Decision Making |Agile Manager| Program Lead driving operational excellence, customer success & high-performing teams
- Role
- Technical Project Lead at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ruchi Dubey
With 7 years of experience, I am driven by a strong commitment to success, excellence, and innovative thinking. I possess a proven track record of achieving targets and driving operational transformations to enhance efficiency and productivity. My experience spans both large and small client portfolios, where I have successfully scaled up businesses during new acquisitions and transitions. I am well-versed in automation and the transformation of business processes, having led implementations of the Operations Maturity Model to streamline operations and drive continuous improvement. Furthermore, my expertise extends to processing claims and also deep understanding of technology regarding various tools and product, technical expertise and effectiveness in operations. I am yellow belt in six sigma lean and expert in running tools such as excel,power bi, salesforce and service now. Additionally I have excellent knowledge on SQL and Tableau.
Experience
Technical Project Lead
Apr 2025 — Present · IN
Education
Hi-Tech college of Pharmacy
Bachelor of Pharmacy - BPharm, Pharmaceutical Sciences
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Operations and Project Mangement
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