Ruchi Dhawan

About Ruchi Dhawan

With over 20 years of HR experience, I am a seasoned HR professional currently working as Sr Director recruitment at Teleperformance. I specialize in executive search and leadership hiring, sourcing and attracting top talent across levels and functions for the company\'s diverse and dynamic portfolio of clients and projects.In addition to talent acquisition, I also oversee and implement HR policies, systems, and processes that align with the company\'s vision, values, and goals. I manage vendor relations, employee engagement, performance management, OD interventions, and crisis management, ensuring a positive and productive work environment for our employees. I also leverage my international business education and exposure to support regional teams in North Europe, Asia, and the Middle East, facilitating cross-cultural collaboration and communication.

Experience

1. Senior Director - Recruitment

   TP

   Jan 2026 — Present · Mumbai, IN

Education

• Indian Language School Lagos, Nigeria

  High School, Commerce

  1995 — 1997

• University of Buckingham

  Bachelor’s Degree, International Business

  1997 — 1999

Skills

• Recruiting
• Employee Learning & Development
• Leadership
• Team Leadership
• Adherence
• Team Management
• Resource Management
• Performance Appraisal
• Process Management
• Human Resources
• Bpo
• Shipping
• Employee Relations
• Organizational Development
• Client Relations
• Recruitment
• Business Strategy
• International Business
• Employee Engagement
• Public Speaking
• Customer Service
• People Management
• HR Management
• Performance Management
• Outsourcing